Half Time Orange is a Customer Experience consultancy that helps businesses put their customers at the core.
We consider your entire business and the employees who contribute to your customer experience in our approach, including business operational factors like HR, marketing, sales and customer service.
By identifying the factors that inhibit your connections with your customers, we can work with you to develop strategies that help you improve them.
Let us help you improve your customer successes. Talk to us today.
Areas of expertise and practical experience include:
Customer Experience #CXStrategy #MonitoringAndMeasuring #Systems
Employee Experience #Culture #Engagement #CustomerImpact
Media Planning & Buying #EngagementAndEfficiency #Interaction #TheFunnel
Sales Strategy #Acquisition #Retention #Relationships
Loyalty #IncreaseShareOfWallet #EarnRedeemRepeat #Communication
IT Strategy #VoC #CRM #TechStack
This selection may Seem a lot to consider, yet your customers are impacted by each and every part of your strategy and structure throughout their life-time with you.
Every aspect of your business Affects your customer, which is why a holistic, Non-siloed method makes the most sense.
The Team
Brenton Webber - Founder & Managing Director
Tony Morton - Media Strategy Director
Ralf Wittgen - Customer Success Director
Oliver Harris - Commercial Director
In addition to the above team members, Half Time Orange has a comprehensive network of business professionals that bring specific areas of expertise and knowledge of industries, to client projects and activities, as and when required.
May we suggest a free CX health check?
The CX WoF takes less that 10 minutes to complete, and will get you thinking about how your organisation could make minor changes that make a significant impact on your Customer Experience.
