
Tech Stack Optimization
Technology stacks or tech stacks is the collection of tools and software used to develop and manage your online presence.
- They can help you handle different aspects of your online business, such as:
- Customer Service
- Web Analytics
- Customer Relationship Management (CRM)
- Social Media Presence
- Customer Engagement System
- Email Marketing
To ensure the smooth running of their businesses, nearly 65% of marketing execs plan to spend more money on marketing tech stacks in the following years.
Unfortunately, numerous professionals are quick to purchase tools at the advice of sale persons without understanding how to fully harness them for better CX.
Instead of attaining higher profits on their monetary investments, taking this approach will result in financial losses.
Existing Tech Stacks
When it comes to your existing tech stack, you should aim to optimise them for significant returns.
HTO offers existing tech stack evaluation to further improve each tool and software.With this service, you will know which tools are profitable and which are unproductive. We help you capitalise on these tools for higher-quality customer service and experience.
New Tech Stacks
Additionally, HTO provides the assessment of new tech stack. We will recognise the best feedback loop and tools to enrich your entire tech stack portfolio. With these options, you will be able to meet both your marketing and customer experience needs.